Refund policy

NO REFUNDS / NO RETURNS POLICY

All sales are final.

Due to the nature of our products and for hygiene and quality-control reasons, Koi Kloset does not offer refunds, returns, or exchanges once an order has been placed and processed.

Please carefully review all product descriptions, sizing information, and images before completing your purchase. Each item is thoroughly inspected prior to shipping to ensure it meets our quality standards.

By completing a purchase with Koi Kloset, you acknowledge and agree to this policy.

Thank you for your understanding and for supporting our brand.